EMEX LLP Company

Schedule a pickup   +7 (727) 3563 800
8 (800) 0707 800



Dear clients!

The goods for personal use, sent by international mail, in the customs territory of Eurasian Economic Cooperation and imported without paying customs duties and taxes, from January 1, 2020 to December 31, 2020, inclusive - must not exceed the amount equivalent to 200 euros, and (or) the gross weight of international postal items must not exceed 31 kg, within 1 calendar month to the address of one individual (Council Decision No. 107 of December 20, 2017).

We draw your attention to the fact that the period of storage is limited to seven days since the moment of notification of the consignee about the shipment arrival.
If the passenger customs declaration, form T-6, is not submitted during seven calendar days, EMEX LLP reserves the right to return the shipment back to the sender as undeliverable.

In case of difficulties in registration, apply to the Customer Service for a prolongation of the registration period of the passenger customs declaration.

Since 1 March 2013, to receive freights in the Republic of Kazakhstan shipped by individuals for personal use through customs border of the Customs Union it is required to file a passenger customs declaration form.

In this regard, the freight owner must declare goods with the customs authorities, i.e. to fill in the passenger customs declaration form, provide a copy of the identity card and shipping documents for the goods (invoice and air waybill). 

The freight owner - the consignee has the following options:

1. Complete the procedure independently without a customs representative, using the following instructions.

2. Enter into an agreement with the customs representative of EMEX LLP for the provision of services on customs declaration of freights, which costs KZT 3000 (three thousand). The customs representative of EMEX LLP on behalf of the client performs customs declaration, after which a courier of EMEX LLP delivers the parcel to the addressee.

To conclude an agreement with EMEX LLP, the receiver must:

  1. Download, fill and sign agreement for the provision of services of customs representative,
  2. Provide a copy of the receiver’s ID,
  3. A document confirming the value of the good (payment order, bank receipt, check or an extract from Internet banking), according of the Article 344 of the Code of the Republic of Kazakhstan on customs regulation in the Republic of Kazakhstan.
  4. Obligation of the receiver about the intended use of imported goods for personal.
  5. Pay the cost of service.

If one of the above items is not fulfilled, the service cannot be provided.

You can do all this either in the EMEX LLP office or directly from our website by paying for the service with a credit card (VISA, MASTERCARD) and uploading an electronic copy of a signed agreement and the identity card of the addressee on a special page. Please note that you can upload documents on our website only after payment for the services with a credit card.

You can also send us an electronic copy of the agreement and a copy of the identity card of the addressee to This email address is being protected from spambots. You need JavaScript enabled to view it. with a twelve-digit FedEx waybill number for registration of which you paid. You can upload or send documents in jpg, bmp, png or pdf.

By submitting an agreement signed by the addressee and a copy of the identity card, you give the right to our customs representative to use your personal data for customs clearance purposes.

Customs declaration of freights includes filling the passenger customs declaration form, preparation of documents for the declaration and their submission to the customs authorities, presentation of goods for inspection to the customs authorities if necessary.

Registration of the passenger customs declaration may take from one to three business days.

The client can equally enter into an agreement for customs declaration with any other customs representative.

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Suyunbay Ave., 89B, BC Green Hill

Tel.: +7 (727) 3563 800

Mob: 8 (800) 0707 800

Fax: +7 (727) 3 563 803

e-mail info@emexnet.com

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